1. Q: How to order mobile phone and electronics products from us?
A: Please contact our sales representitive by email or leave your contact on our contact page. Our sales team will respond to you normally within 24 hours.
Contact email: sales@yearve.com
Contact number: +86 13410277275 (wechat&whatsapp)
2. Q: What's the MOQ of our product order?
A: For phone and tablet,MOQ is 5 sets
For accessories in stock,MOQ is 100 pcs
For logo printing ODM project,MOQ is 1000 pcs
For customized OEM project,MOQ is 3000 pcs
3. Q: What's your payment term？
A:TT transfer/West Union. 50% deposite by confirming the order and balance payment before delivery.
4. Q: What's the warranty of our products?
A: One year of warranty and technical support for anytime. Sample order is acceptable,customers can send their requirements and design and we will provide prototype.The quality of mass production will be 100% same as sample.
5. Q: Do you do ODM or OEM order?
A: Yes, ODM and OEM orders are warmly welcomed. We can customize mobile phone and mobile accessories with customers' branding or based on their own design.
6. Q: What's our products' advantage?
A: We are manufacturer and can provide you products at competitive price with good quality. Besides, our professional team will support you with any presales or aftersales assistanece.
7. Q: How to ship the products to customers?
A: We can ship products by air and by sea as customer required. We have our own shipping agent who can provide competitive price and good service for you. Customer also can appoint their own agent to handle the shipping.
8. Q：What's the deliver period?
A:For products in stock, it usually takes 3-5 days to ship the goods. For customized products, it usually goes to 15 to 30 days depending on requirements.
